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 loan administration

Balancing innovation and efficiency is a primary focus of Countrywide’s Loan Administration Division as we strive to preserve the dream of home ownership. Because of our history of virtually uninterrupted progress, Loan Administration envisions growth and plans for it by streamlining procedures, improving processes, creating support technology, and preparing our people for the potential career opportunities that growth provides.

Loan Administration offers training and development opportunities to employees at every level to build technical, interpersonal, and leadership skills. On the job training, classroom training, and computer based training are all offered in Loan Administration, empowering employees to make the critical decisions they face daily, while simultaneously preparing them for the next level. We like to promote from within in Loan Administration and we want employees to be prepared.

We are not satisfied unless our customers receive first-rate service, which is why we strive for employee satisfaction. An engaged workforce is more likely to offer exceptional internal and external customer service, so we make our work place a positive and energizing place to be.

All this makes Loan Administration an excellent place to consider for your career.

Our most recent accomplishments:

  • Countrywide's Loan Administration division facilitates homeownership by managing loans from funding through payoff. Our more than 11,000 employees provide high quality support and services to borrowers, investors and business partners. Successfully balancing customer satisfaction and efficiency through process innovation, our division is consistently rated as a best-in-class servicing organization by such entities as Standard and Poor’s, Freddie Mac, FHA, HUD, Moody’s and Fitch Ratings.
  • Loan Administration is responsible for servicing over 9 million loans across the nation, with a portfolio balance of close to $1.5 trillion. Our diverse workforce operates in several locations (domestically and internationally), including California, Texas, Arizona and Florida, as well as India and Costa Rica.
  • In 2007, we hired and trained more than 5,000 employees (externally and internally) to help us provide the best possible service to our customers. The opportunities within Loan Administration continue to grow and we make it a priority to recruit, attract and retain a talented workforce.


    View all current Loan Administration jobs.

 

   
 



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